Unit twenty-Eight:
831.We accept the claim, but can you tell me how much you want us to compensate you for the loss? 832.We will give your request for claims immediate attention. 833.We will get this matter resolved as soon as possible and hope to compensate you for your loss to your satisfaction. 834.We’d like to express our sincere apologies for the poor quality of the products. 835.We regret to hear that the goods you received are not of the quality expected. 836.We are very sorry for the trouble cause by this delay. 837.We agree to accept all your claim. 838.I’ll go to your company tomorrow in person to talk about the claim. 839.We regret the loss you have suffered and agree to compensate you $800.

对索赔要求的回应 Part One
我们接受索赔，但你能告诉我赔偿你多少损失 我们将密切关注你方索赔的要求 我们将尽早地解决此事，希望赔偿你方损失直到满意为止 我们就产品质量问题致以深深歉意 我们遗憾地获悉你收的货物未达你所期望的质量 因延误造成的麻烦深表歉意 我们接受你方所有索赔 我明天去贵司私下讨论索赔事宜 我们为你方遭受的损失表示歉意并同意赔偿800美金